The time now is 01/21/20 7:10 am
 FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in 
 
 
Post new topic   Reply to topic   neweracaptalk.com Forum Index -> New Era Cap Prices/Legit Checks/EBAY Checks
Missing cap from Lids.com orderView previous topic :: View next topic  
Author Message
Guy Gadbois
Legend/Addict


Joined: 27 Nov 2015
Posts: 1806
Location: Gstaad
Post Posted: 08/26/17 10:29 pm    Post subject: Missing cap from Lids.com order Reply with quote
So I ordered two of the Camden Yards patch caps from Lids.com and only one showed up. The receipt in the box clearly shows that I was billed for two. Anyone have experience dealing with this? I think it sold out in my size shortly after ordering and I just assume that they only had one left in stock to put in my box when filling the order due to some screw-up.

Would an in-person visit to a Lids work to get my money back? Seems impossible to prove that you didn't actually receive a cap so I'm hoping they don't make me jump through hoops.
Back to top
View user's profile Send private message
LARangersFan
Rookie


Joined: 09 Jun 2014
Posts: 32
Post Posted: 08/26/17 11:03 pm    Post subject: Re: Missing cap from Lids.com order Reply with quote
Guy Gadbois wrote:
So I ordered two of the Camden Yards patch caps from Lids.com and only one showed up. The receipt in the box clearly shows that I was billed for two. Anyone have experience dealing with this? I think it sold out in my size shortly after ordering and I just assume that they only had one left in stock to put in my box when filling the order due to some screw-up.

Would an in-person visit to a Lids work to get my money back? Seems impossible to prove that you didn't actually receive a cap so I'm hoping they don't make me jump through hoops.


Had something similar happen a little over a year ago with a clearance shirt. I had ordered around four items and they shipped from three different stores. One store was supposed to send two items but I received only one item. I went on the chat and they set up a refund. There wasn't really any questions asked. It took a few days for the refund but I did receive my money back.
Back to top
View user's profile Send private message
Guy Gadbois
Legend/Addict


Joined: 27 Nov 2015
Posts: 1806
Location: Gstaad
Post Posted: 08/27/17 12:34 am    Post subject: Re: Missing cap from Lids.com order Reply with quote
LARangersFan wrote:
Had something similar happen a little over a year ago with a clearance shirt. I had ordered around four items and they shipped from three different stores. One store was supposed to send two items but I received only one item. I went on the chat and they set up a refund. There wasn't really any questions asked. It took a few days for the refund but I did receive my money back.

Thanks a lot for the feedback. I'd give the live chat a try right now but it's currently unavailable. Might try for an in-person refund if I'm near the mall tomorrow, otherwise will go the live chat route once it's available.
Back to top
View user's profile Send private message
Scott8030
Legend/Addict


Joined: 23 Mar 2015
Posts: 1419
Post Posted: 08/27/17 1:33 pm    Post subject: Reply with quote
I had the same thing happen once. They'll refund you, no problem. I used the chat feature.
Back to top
View user's profile Send private message
Guy Gadbois
Legend/Addict


Joined: 27 Nov 2015
Posts: 1806
Location: Gstaad
Post Posted: 08/27/17 8:13 pm    Post subject: Reply with quote
Thanks guys. You were right, it was super easy once I got connected. Far easier than taking care of it in an actual store since the cash register guy thought it was fine to take five minutes flirting with a couple of women making a purchase while I stood there waiting like a schmuck. Really pissed me off and I ended up putting back the cap I was planning on buying along with the refund and just walked out.
Back to top
View user's profile Send private message
Scott8030
Legend/Addict


Joined: 23 Mar 2015
Posts: 1419
Post Posted: 08/28/17 5:15 pm    Post subject: Reply with quote
Guy Gadbois wrote:
Thanks guys. You were right, it was super easy once I got connected. Far easier than taking care of it in an actual store since the cash register guy thought it was fine to take five minutes flirting with a couple of women making a purchase while I stood there waiting like a schmuck. Really pissed me off and I ended up putting back the cap I was planning on buying along with the refund and just walked out.


I read this too fast and thought you were the one flirting with the girls. I thought, "Sounds like a successful trip to me!"
Back to top
View user's profile Send private message
Display posts from previous:   
Page 1 of 1   All times are GMT - 5 Hours
Post new topic   Reply to topic   neweracaptalk.com Forum Index -> New Era Cap Prices/Legit Checks/EBAY Checks


 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Copyright © 2007 - 2016 NewEraCapTalk.com. All Rights Reserved.
NEWERACAPTALK.com Operates Independently of NEW ERA CAP CO., INC.
All opinions expressed herein do not reflect those of NEW ERA CAP CO., INC.
Powered by phpBB © 2001, 2005 phpBB Group